capterra_pain_point3 data points
monday.com Complaints: Real User Issues & Pain Points | BigIdeasDB
Analysis of monday.com user complaints across G2, Capterra, and Reddit. See steep learning curve, support issues, and confusing interface reported by real users.
What Users Are Saying
capterra_pain_pointNegative
"Monday.com is not really user friendly. Even basic users need training, but those building and assigning templates need a lot of training before use. Estimated loss of 3-5 hours per week per user."
monday.com
capterra_pain_pointNegative
"They don't help at all. They don't have anyone to help with demos. Just terrible customer support. Several users reported wasted hours due to delays in receiving support."
monday.com
capterra_pain_pointNegative
"The interface felt unfriendly and overloaded, with confusing options. Users regularly spend 1-2 hours weekly trying to navigate or decipher functionality."
monday.com
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